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Asset effectiveness and footprint

KLM Cargo

Developing a strategy for the improvement of the hub operations and infrastructure

Developing a strategy for the improvement of the hub operations and infrastructure

What they asked

Our client is a European cargo airline. The current technical status of its hub buildings and the long-term infrastructure plans of the airport requires our client to re-evaluate its infrastructure strategy. At the same time, it wants to improve its hub operation. They would like to do so by investing in processes and people rather than concrete and steel.

What we did

We developed a compacting strategy for the current hub aimed at handling more volume on fewer square meters. We redesigned processes to improve capacity, lead times, service levels and costs. Part of the new strategy was a move to a new building in the future for which we developed a new operations handling concept. To enable the future move, we prepared all negotiations between the client and the airport. We managed the programme and business case throughout its various stages.

What we accomplished

The programme resulted in a long-term improvement program to come to a low-investment, high-efficiency and high-safety hub. The new strategy postpones investment in a new hub with at least 10-15 years and prepares our client for a future move. We developed an innovative operations concept that spans all activities in the new-to-build hub.

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